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  1. The Microsoft Surface Hub's device account uses ActiveSync to sync mail and calendar. This allows people to join and start scheduled meetings from the Surface Hub, and allows them to email any whiteboards they have made during their meeting. For these features to work, the ActiveSync policies for your organization must be configured as follows.
  2. ActiveSync is a client protocol that lets users synchronize their Exchange mailbox with a mobile device. By default, ActiveSync is enabled on new user mailboxes. Disabling ActiveSync on a mailbox prevents the user from synchronizing their mailbox with a mobile device (by using ActiveSync).

The Microsoft Surface Hub's device account uses ActiveSync to sync mail and calendar. This allows people to join and start scheduled meetings from the Surface Hub, and allows them to email any whiteboards they have made during their meeting.

For these features to work, the ActiveSync policies for your organization must be configured as follows:

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A user can't synchronize a Microsoft Exchange ActiveSync (EAS) device for the first time. When this issue occurs, the following event is logged in the Application log in Event Viewer: Source: MSExchange ActiveSync Event ID: 1053 Task Category: Configuration Description: Exchange ActiveSync doesn't. Sep 24, 2018 hi, i am using windows 10 single language 64-bit desktop computer. Kindly suggest me the download link to install active sync Hi Praveen, The information regarding MDC is.

  • There can't be any global policies that block synchronization of the resource mailbox that's being used by the Surface Hub’s device account. If there is such a blocking policy, you need to add the Surface Hub as an allowed device.
  • You must set a mobile device mailbox policy where the PasswordEnabled setting is set to False. Other mobile device mailbox policy settings are not compatible with the Surface Hub.

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Allowing the DeviceID

Your organization may have a global policy that prevents syncing of device accounts provisioned on Surface Hubs. To configure this property, see Allowing device IDs for ActiveSync.

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Setting PasswordEnabled

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The device account must have an ActiveSync policy where the PasswordEnabled attribute is set to False or 0. To configure this property, see Creating a Surface Hub-compatible Microsoft Exchange ActiveSync policy.